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On orders over $99.

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Returns within 7 days

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Shipping Policies

Shipping Policies

All orders will be shipped via FedEx or USPS Priority. Most orders over 10 lbs will be shipped via FedEx Home Delivery. USPS priority will handle most of our small packages.

Shipping Time -- Most orders received before 7:00 AM will ship the same day, provided the product ordered is in stock. Inventory is rapidly changing so some discrepancies may occur leading to delays in shipping. We are not responsible for inventory errors. Most orders received after 9:00 AM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday. Orders will also not be shipped on holidays. Item is considered in stock if it is available to us with 5 business days.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Omorog Raw Pet Food only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

FROZEN/PERISHABLE GOODS:

Frozen/Perishable goods are shipped in insulated shippers and packaged with dry ice. DO NOT TOUCH DRY ICE WHEN OPENING YOUR PACKAGE.

$99 Order Minimum Order (before any taxes) For Frozen Pet Products. Multiple Frozen goods can be ordered together to reach the $99 minimum. Must consist of at least $99 of frozen products.

FROZEN SHIPPING IS ONLY AVAILABLE TO THE FOLLOWING STATES: OH, ME, VT, NH, MA, RI, CT, NJ, MD, DE, PA, VA, WV, NY, NC, SC, GA, FL, AL, TN, KY, IN, MI, IL

Frozen/Perishable orders will only be shipped Monday-Thursdays

 

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